The Premium Service Brand Behind
India's Premium
Home Appliances
Since 2025, Matrax Electrepair has been redefining what home appliance service looks and feels like — trustworthy, fast, and genuinely premium.
Built from Frustration. Driven by Purpose.
In 2018, our founders — three engineers with experience in consumer electronics — grew frustrated with the state of home appliance service in India. Unverified technicians, unpredictable pricing, and zero accountability had made it a consumer nightmare.
So they built Matrax Electrepair from the ground up: a service brand with the rigor of a product company. Every technician is vetted, every price is published, and every service is backed by a written warranty.
Today, Matrax is the premium choice for over 250,000 homes across India — and we're just getting started.
We didn't start a repair shop. We built a trust company that happens to fix appliances.
The Principles We Never Compromise
Safety First
Every technician is background-verified. Every service uses genuine parts. Every home deserves to feel safe during a service visit.
Radical Transparency
Prices are published. Quotes are itemized. No work begins without your approval. Our customers trust us because we earn it, daily.
Speed with Care
Fast doesn't mean rushed. We respond within 30 minutes and arrive within hours — but we take all the time needed to do the job right.
Accountability
Our 90-day warranty isn't marketing — it's a promise. If something goes wrong after our service, we own it and fix it completely free.
Inclusive Access
Premium service shouldn't only be for metros. We are actively expanding to tier-2 and tier-3 cities with the same quality bar.
Technician Dignity
We pay our technicians fairly, train them continuously, and treat them as professionals — because they are. Happy technicians create happy customers.